Terms of Service

Last updated: May 7, 2026

These Terms of Service ("Terms") govern your access to and use of NexusOS, a project management SaaS platform operated by VaidehIT Infosec Private Limited ("VaidehIT", "we", "us"). By creating an account or using the platform, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By using NexusOS, you represent that you meet these requirements. If you are using the platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Account Registration

  • You must provide accurate, complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your credentials.
  • You must promptly notify us of any unauthorized use of your account.
  • One organization is created per signup. Inviting team members is done through the platform.

3. Free Trial

New accounts start with a 14-day free trial that includes full access to all platform features. No credit card is required to start a trial. At the end of the trial period, access requires a paid subscription. Trial accounts that do not convert will be locked (not deleted) for 30 days before permanent deletion.

4. Subscriptions and Billing

  • Paid subscriptions are billed monthly or annually in advance.
  • Prices are listed in USD. Annual plans are discounted 20% vs. monthly.
  • Payments are processed by Dodo Payments. By subscribing, you also agree to their terms.
  • Subscriptions auto-renew unless cancelled before the renewal date.
  • We do not offer refunds for partial periods, except where required by law.
  • Prices may change with 30 days notice. Existing subscriptions are honoured until the next renewal.

5. Acceptable Use

You agree not to:

  • Use the platform for illegal purposes or in violation of applicable laws
  • Upload malicious code, viruses, or harmful content
  • Attempt to access systems or data you are not authorized to access
  • Reverse engineer, decompile, or disassemble the platform
  • Resell, sublicense, or white-label the platform without our written consent
  • Use automated tools to scrape or extract data in bulk
  • Interfere with the platform's availability or performance

6. Your Content

You retain ownership of all content you upload or create in NexusOS("Your Content"). By using the platform, you grant us a limited, non-exclusive licence to store, process, and display Your Content solely to provide the service.

You are responsible for ensuring Your Content does not infringe third-party rights or violate applicable laws. We reserve the right to remove content that violates these Terms.

7. AI Features

AI features are provided "as is" and are powered by third-party AI models. AI-generated content may contain errors, inaccuracies, or outdated information. You are responsible for reviewing and verifying all AI-generated output before use. We are not liable for any decisions made based on AI-generated content.

8. Intellectual Property

NexusOS, its design, code, and brand are owned by VaidehIT Infosec Private Limited and protected by intellectual property laws. Nothing in these Terms transfers ownership of the platform to you.

9. Service Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with prior notice. We are not liable for downtime caused by factors outside our control (force majeure, third-party failures, etc.).

10. Termination

You may cancel your subscription at any time through Settings → Billing. We may suspend or terminate your account if you violate these Terms, fail to pay, or engage in fraudulent activity. Upon termination, you lose access to the platform. Your data will be retained for 30 days then deleted unless we are legally required to retain it.

11. Limitation of Liability

To the maximum extent permitted by law, VaidehIT Infosec Private Limited shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the platform. Our total aggregate liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Disclaimer of Warranties

The platform is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, or non-infringement.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India. If you are a consumer in a jurisdiction that provides additional protections, those protections apply alongside these Terms.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. Continued use after changes constitute acceptance.

15. Contact

For questions about these Terms, contact VaidehIT Infosec Private Limited:

  • Email: legal@nexusos.app
  • Website: nexusos.app
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